import { Clock, ShieldCheck, Bot, Settings, ReceiptIndianRupee, } from "lucide-react"; import Button from "@/components/common/button"; import NavigationTabs from "@/components/common/tabs"; import { useState } from "react"; import StatCard from "@/components/common/dashStatCard"; import { Card } from "@/components/common/cardWrapper"; import { CardHeader } from "@/components/common/cardHeader"; import { HANDLES_DATA, LIVE_ACTIVITIES } from "@/constants/constant"; import { aiHelpdeskTabs } from "@/constants/tabConstant"; // Sample mock data for Agent Activity export default function AiHelpdeskPortal() { const [activeTab, setActiveTab] = useState("Desk Booking"); return (
{/* --- HEADER SECTION WITH BUTTONS --- */}
Apple One — HQ Tower INTELLIGENCE AI HELPDESK

AI Helpdesk & automation

A 24/7 agent that triages service requests, resolves routine issues, verifies vendor invoices against work orders, and enforces SLAs — with every action auditable.

{/* --- ACTION BUTTONS --- */}
{/* Navigation Tabs (Not changed) */} {/* --- STAT CARDS --- */}
{/* Auto-resolved */} {/* Median first response */} {/* Invoices auto-verified */} {/* Breaches prevented */}
{/* --- AGENT ACTIVITY & DEFLECTION / HANDLES SECTION --- */}
{/* Left Column: Agent activity · live (8 Cols) */}
{LIVE_ACTIVITIES.map((act, index) => (
{act.time}

{act.title}

{act.detail}

{act.status} {act.conf}
))}
{/* Right Column: Deflection & What the agent handles (5 Cols) */}
{/* Top Card: Deflection · last 7 days */}
{/* Item 1 */}
Auto-resolved
68%
{/* Item 2 */}
Routed to team
24%
{/* Item 3 */}
Escalated to human
8%

80% less manual data entry — requests are captured, classified and logged by the agent.

{/* Bottom Card: What the agent handles */}
{HANDLES_DATA.map((item, idx) => (
{item.title}

{item.subtitle}

ACTIVE
))}
); }